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Explore How-To's and learn best practices from our knowledge base.
How can I create an account with Printrove?
What documents do I need to complete the KYC and create an account?
Is there any deposit or advance to be paid to set up an account?
How can I activate my Printrove Merchant Account?
Do I need to pay a monthly subscription fees to Printrove?
Order a Sample
How can I order a sample before registering?
Within how many days will the product be shipped to the customer?
How many free designs will I get to sell?
Do I need Photoshop to place orders on the Printrove Merchant Panel?
Can I use any design from the web and get it printed by Printrove?
Where can I check the designs Printrove provides?
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How to bulk import Printrove products to Shopify?
Where can I download the Printrove Catalogue Excel to upload products to my store?
What is the Printrove Bulk Mockup Excel File generation service?
How to bulk import Printrove products to Woocommerce or any other portal?
What is a phone case design template?
What can I do if my design does not fill the entire design template canvas?
What is the Blur Back Method for phone case design templates?
What is the Mirrored Border Method for phone case design templates?
What is a Mug design template?
How can I use the Mug design template?
Original Design Format
What is the Original Design Format (ODF)?
Does Printrove provide designs to sell?
How often is the Printrove Designs catalog updated?
How can I manage multiple designs?
How to use a Printrove design template?
How to upload a new design to the Printrove design library?
Single Mockup Generation
How to create a Phone Case Mockup using Photoshop?
Bulk Mockup Generation
How to use the Printrove Mockup Generator?
Single Order Placement
How to place individual orders?
Bulk Order Placement
How to place orders in bulk using Excel?
Returns, Replacements and Refunds
What if the products are damaged in transit?
What happens if my customer rejects the order?
How do I manage returns?
Edit or Cancel Orders
How do I cancel an order?
How do I edit an order?
What is an unconfirmed order?
Will there be Printrove's branding on the packaging?
How can I track my order?
How long does it take to deliver the order?
Invoice and Payments
What invoice is sent to the end customer? How can I send my own invoice?
How do I add credits to my account on the Printrove Merchant panel?
How does COD remittance work?