When you place a COD order on Printrove, the order total price that you have entered is added to your Pending Receivables amount. This denotes that we are expecting to receive this amount for the COD order.
When your customer accepts your order and makes the payment on delivery, it takes up to 15 days for the COD amount to reach us.
Once the COD amount is received by us, we create a remittance report and the particular amount is moved from Pending Receivables to Pending Remittance.
You can view this by clicking on Accounts from the main menu and then on Remittances.A report of all the orders for which the amount is remitted can be downloaded by clicking on Report.
After the amount is moved to Pending Remittance, it takes up to 2 days to transfer the amount directly to your bank account.
The Remittance Report is marked as completed and the Transaction Number is updated.
IMPORTANT : Please note that it is compulsory to complete your KYC and verify your bank account before we can remit the amount to you.